DoorPorter Privacy Policy

Effective July 19, 2026

DoorPorter (“we,” “us”) is a product of Seamless Assist LLC. This policy explains what we collect, why, and the choices you have. The short version: we collect what the product needs to do your books, we never sell your data, and you can ask us to delete it at any time.

What we collect

• Account information. Your name and email, handled by our sign-in provider (Clerk).
• Portfolio information you provide. Properties, units, leases, tenants, ownership entities, and documents you upload.
• Financial data via Plaid. When you connect a bank or card account, Plaid Inc. provides us read-only transaction and balance data with your consent. We never see or store your bank credentials. Plaid's handling of your data is described in the Plaid End User Privacy Policy.
• Usage and error data. Basic logs and error reports (via Sentry) that help us keep the service reliable.

How we use it

• To operate DoorPorter: import and categorize transactions, maintain ledgers, reconcile rent, and produce reports for your properties.
• AI processing: transaction descriptions and related portfolio context are processed by our AI provider (Anthropic) to suggest categorizations. Data sent through this API is not used to train their models.
• To communicate with you about your account and the service.

What we don't do. We do not sell your personal or financial data. We do not share it with advertisers. We do not hold or move your funds — DoorPorter's bank access is read-only.

Service providers. We rely on a small set of processors to run the service: DigitalOcean (hosting, US datacenters), Plaid (bank connections), Clerk (authentication), Anthropic (AI categorization), and Sentry (error monitoring). Each receives only what its function requires.

Security. Data is encrypted in transit (TLS) and at rest. Database connections are certificate-verified. Access is limited to your authenticated account and roles you grant.

Retention and deletion. We keep your data while your account is active. Email us and we will delete your account and associated data, except records we must keep to comply with law. Disconnecting a bank account in the app stops all further data flow from that account.

Your rights. Depending on your state, you may have rights to access, correct, or delete your personal information. Email us and we'll honor these requests regardless of where you live.

Children. DoorPorter is not directed to anyone under 18.

Changes. If this policy changes materially, we'll notify you by email before the change takes effect. (A payments feature is planned; when it ships, this policy will be updated to cover payment processing by Stripe.)

Contact. [email protected] or Seamless Assist LLC, attn: DoorPorter Privacy.